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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharmila Jayakumar

November 14, 2024

5  out of  5
rating by Sharmila Jayakumar
"Ms. Rios is my go-to person for all my insurance needs! Her cheery disposition and her attention to detail make her a pleasure to work with! I would highly recommend her to my friends and family."
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MIGUEL MATA

November 13, 2024

5  out of  5
rating by MIGUEL MATA
"SOY ANTONIO.. SOLO PARA DARLE 5 ESTRELLAS SI SE PUDIERA DARLE MAS LE DAVA MAS.. ERIKA VALLE, ELLA ME AYUDO MUCHO EN OBTENER MI POLIZA DE SEGURO DE AUTO FUE MUY AMABLE Y MUY PACIENTE DESPUES DE ESTAR EN CONTACTO CON ELLA DURANTE CASI UNA SEMANA DECIDI OBTENER LA AYUDA DE ELLA EN REALIDAD ES MUY AMABLE Y LA VERDAD PERSONAS COMO ELLA NECESITAN UN AUMENTO DE SUELDO.... ELLA SAVE MUY BIEN QUIEN SOY... SALUDOS DESDE SAN ANTONIO TEXAS ATENTAMENTE J,A,M,R 😎 LA RECOMIENDO ES MUY ATENTA A TODO. ELLA EXPLICA MUY BIEN.. GRACIAS ERIKA VALLE😃😃"
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Christine Nguyen

November 13, 2024

5  out of  5
rating by Christine Nguyen
"Ms. Jackie was very helpful & knowledgeable. I have referred her to a few of my relatives and friends that live on this side of town."
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Maylin Thanudape

November 13, 2024

5  out of  5
rating by Maylin Thanudape
"I've been working with Jackie as my agent for a few years now, and she’s consistently been amazing. She is incredibly knowledgeable and always takes the time to answer any questions I have, no matter how small. I really appreciate her patience, especially since these things can sometimes get confusing. Jackie makes everything easy to understand and ensures I feel confident in my decisions. Highly recommend her if you're looking for someone reliable and knowledgeable!"
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Natasha Boyer

November 13, 2024

5  out of  5
rating by Natasha Boyer
"Jackie is always patient with my many inquiries. Insurance can be confusing and overwhelming. She is always super helpful, has a calming presence, and provides great customer service!"
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Julian Lugo

November 13, 2024

5  out of  5
rating by Julian Lugo
"Erika Espinoza is the best"
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Vanessa Fitts

November 11, 2024

5  out of  5
rating by Vanessa Fitts
"Today I called for a home insurance quote, but because of my location I did not qualify for the insurance. Ms. Denise was able to give me several different agents that would be able to help me find some insurance. Thank you Denise for going out of your way with recommendations for other agents who can. That’s what I call being a team player. If you need advice call Denise with Chris Roberson State Farm insurance."
We responded:
"Thank you so much, Vanessa! We’re glad to hear that Denise could provide you with the support and options you needed, even when we couldn't directly assist. Going above and beyond to help our clients is what we strive for, and Denise truly embodies that team spirit. If you ever have more questions or need assistance in the future, don’t hesitate to reach out to Denise and our insurance team here at Chris Roberson State Farm!"
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Ed Pugh

November 8, 2024

5  out of  5
rating by Ed Pugh
"Very professional, easy transfer of service"
We responded:
"Thank you, Ed, for your 5-star insurance review! We're delighted to hear that your service transfer went smoothly and professionally. Making transitions easy for our clients is always our goal. Please let us know if there's anything more we can assist you with!"
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Agnedy Osorio

November 8, 2024

5  out of  5
rating by Agnedy Osorio
"Hola buenos dias mi experiencia fue excelente fui atendida por Erika. Me explico todo de manera expedita , fue muy educada y profesional. No compre una póliza hoy pero tengo la plena seguridad que pronto seré parte de la familia state farmacia Insurance."
We responded:
"Thank you, Agnedy, for your wonderful insurance review! We’re so glad to hear that Erika provided you with clear and professional assistance. We look forward to welcoming you to the State Farm Insurance family soon, and we’re here whenever you're ready to move forward!"
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Kim Oliva

November 7, 2024

5  out of  5
rating by Kim Oliva
"Denise has gone above and beyond to help us with an issue with our new house. She is a true asset, State Farm is lucky to have here."
We responded:
"Thank you, Kim! We’re so glad Denise was able to assist you with your new home, and we truly appreciate your kind words. She’s a valued member of our State Farm team, and we’re lucky to have her as well! If you need anything else, don’t hesitate to reach out."
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Jonathan Cooper

November 7, 2024

5  out of  5
rating by Jonathan Cooper
"Positive and very helpful making process very easy and understanding"
We responded:
"Thank you, Jonathan! We're so happy to hear that the process was easy and understandable for you. Our goal is always to provide a smooth and helpful insurance experience, and we appreciate your kind feedback!"
Profile photo of David Applebee

David Applebee

November 2, 2024

5  out of  5
rating by David Applebee
"Erika V. worked with me today on a quote, she was very helpful and patient through the process. She was very professional, friendly, and informative. This made the entire experience quick and easy"
We responded:
"Thank you, David, for your wonderful feedback! We’re thrilled to hear that Erika provided you with a professional and smooth insurance experience. We’ll be sure to pass along your kind words to her. Please don’t hesitate to reach out if there’s anything else we can assist you with in the future!"
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Paulette Rios

October 29, 2024

5  out of  5
rating by Paulette Rios
"I recently had the pleasure of working with Jacqueline Rios at State Farm, and I cannot express enough how fantastic my experience has been. From the moment I reached out to her, it was clear that I was in capable hands. Jacqueline’s customer service skills are truly top-notch. She took the time to listen to my concerns and answered all of my questions with patience and clarity. It’s rare to find someone who genuinely cares about their clients, but Jacqueline goes above and beyond to ensure that I felt valued and understood. She provided me with detailed explanations of various policies, helping me understand what would best suit my needs. She made complex information accessible, which made the decision-making process much easier for me. In summary, if you are looking for an insurance agent who is not only knowledgeable but also genuinely cares about her clients, look no further than Jacqueline Rios at State Farm. She has made my insurance experience seamless and enjoyable, and I am grateful to have her as my agent."
We responded:
"Thank you so much, Paulette! We’re thrilled to hear about your wonderful experience with Jacqueline. Providing personalized and caring service is at the heart of what we do, and it’s great to know Jacqueline made your insurance journey clear and seamless. We truly appreciate your trust and are grateful to have you as part of our State Farm family. Please don’t hesitate to reach out if there’s anything more we can help with! 😊"
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Baldomero Quintanilla

October 28, 2024

5  out of  5
rating by Baldomero Quintanilla
"Excelente 👌"
We responded:
"Thanks for the kind words, Baldomero! We look forward to serving you and all of your insurance needs for many years to come!"
Profile photo of Erika Rios

Erika Rios

October 28, 2024

5  out of  5
rating by Erika Rios
"Jackie was amazing! She made sorting out my life insurance super easy and stress-free. Really appreciate her help—highly recommend!"
We responded:
" Thank you, Erika! We’re so glad to hear that Jackie made your life insurance process easy and stress-free. We appreciate your kind words and recommendation!"
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Kiger Davis

October 26, 2024

5  out of  5
rating by Kiger Davis
"Exceptional service! Would even come in on the weekend to help me!"
We responded:
"Hi Kiger! Thank you so much for your wonderful insurance review! We're thrilled to hear you received exceptional service and that our State Farm team was willing to go the extra mile for you. Your satisfaction means a lot to us! If you ever need anything else, don’t hesitate to reach out."
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Mishelle B

October 24, 2024

5  out of  5
rating by Mishelle B
"I had talked to a couple of insurance agents trying to get a new auto bundle policy and all of them were empersonable or just wanted my payment info. Denise Smith was very knowledgable, helpful, respectful, and personable. She gave me options (unlike the others), and they had the best rate! I highly recommend her for all your insurance needs."
We responded:
"Hi Mishelle! Thank you for sharing your positive insurance experience with us! We're so glad to hear that Denise provided you with knowledgeable and personable service. It’s great to know she could offer you options and the best rate. Your recommendation means a lot to us! If you need anything else in the future, feel free to reach out!"
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Carmen Palma

October 24, 2024

5  out of  5
rating by Carmen Palma
"Denise delivered fast, courteous, friendly and good customer service that met my insurance needs"
We responded:
"Hi Carmen! Thank you for your fantastic review! We're delighted to hear that Denise provided you with fast and friendly service that met your insurance needs. Your satisfaction is our top priority!"
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not that good I try

October 23, 2024

5  out of  5
rating by not that good I try
"ERIKA"
We responded:
"Thank you so much for the 5-star insurance shout out! "
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TONY Utra

October 23, 2024

5  out of  5
rating by TONY Utra
"La atencion de la agente Erica ha sido formidable,agile y con mucha comprencion, estoy muy satisfecho que me ayudara en el dia de hoy"
We responded:
"Thank you so much for the 5- star insurance review, Tony! Erica & the rest of our State Farm team will always be there for you!"
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Ramon Pagan

October 18, 2024

5  out of  5
rating by Ramon Pagan
"Denise got me an incredible rate! Go ask for her you will not be disappointed. I’m paying a lot lower now all thanks to Denise and her team!"
We responded:
"Thanks for taking the time to share your positive insurance experience with us, Ramon! We will always be there for you!"
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Bevelyn Harnsberry

October 17, 2024

5  out of  5
rating by Bevelyn Harnsberry
"Denise was very kind and respectful and I would recommend her to anyone thank you so much"
We responded:
"Thank you so much for the excellent insurance review & recommendation, Bevelyn!"
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Oby Uwanaka

October 16, 2024

5  out of  5
rating by Oby Uwanaka
"Erika was very helpful to me, so I'm giving her the full five stars."
We responded:
"We appreciate the awesome insurance shout-out, Oby! Thank you for placing your trust in our State Farm team!"
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Chad Green

October 15, 2024

4  out of  5
rating by Chad Green
"I had several question about insurance and Erica was very informative and professional an made my experience very delightful"
We responded:
"Thank you for your positive review, Chad! We're glad to hear that Erica was able to provide you with the information you needed and made your insurance experience enjoyable. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
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Andi Pope

October 14, 2024

5  out of  5
rating by Andi Pope
"Always has great customer service!"
We responded:
"Thank you so much for the kind words, Andi! We will always be there for you and all of your insurance needs!"